NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyNAS online (VPN Disconnected)
I am receiving this error "ReadyNAS online (VPN Disconnected)". This happens on both Windows 7 and Mac OS clients.
- MacOS 10.13.6
- Windows 7
- Readycloud OS 6.9.3 (Antivirus = Off / File...
Just to add some informations that could be useful in the research of the problem:
I have 3 NAS, one is facing this issue, the other 2 no.
The only difference I see in the configuration, is that in th CLOUD tab of the admin page, when I enter into the settings of the readycloud app and I try to set the port 6300 TCP, the system seems to save this configuration but if I exit and re-enter into the admin page the configuration of the port is lost.
On the other 2 NAS, if I set a port into that tab, the configuration is kept and everything works fine.
I recently updated to 6.9.4. That doesn't seem to make a difference. I have zero success with connecting with the MacOS client. The Windows client seems to work most of the time; but not 100%. The iOS client works all of the time. Sometime you need to logout and login again. I have not tried changing the port but I will and report back. Personally, I think its the MacOS client. It hasn't been updated since 2017, whereas the Windows was just updated.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
