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Forum Discussion
ReadyNAS Online (VPN Disconnected)
Hi, I have two RN10222D ReadyNAS units, one at my home and the other at my office. I have ReadyCloud Windows app installed on my home computer, office computer and laptop. From either home or offi...
Just as a further follow up: At least one NAS still won't establish a VPN connection after it reboots. However, it does always seem to work after then disabling and re-enabling the remote services.
The problem with that (besides being tedious) is that I can only do so if I remote into a local online computer in the office. I may attempt a OS reinstall to see if that resolves it. I would have suspected that's what the firmware upgrade did in the first place though.
Netgear: Any permanent solution to this problem (other than installing some previous beta version)?? People depend on these devices to run a business. Not being able to access them remotely is going to lean people to drop Netgear for another solution. Please provide a solution that works (all the time). I have been following this post for some time and have yet to have a good fix that works all the time. I'm running Windows 10 on a Surface Pro 4.
Same issue arisen out of nowhere. Was working fine now not , Used software available mid December 2015
Any ideas
Hi kshoulder,
Welcome to the community!
Which software are you pertaining to? Have you checked the ReadyCLOUD connection or service in the admin page if it's online? Kindly provide more details of the problem so we could help you out.
Kind regards,
BrianL
NETGEAR Community Team
Hello,
Barry here.
I have the same problem with the app. (v 1.12)
Everything was working fine untill the transition with the readycloud to my netgear account.
At this moment if i go to the readycloud webpage, i can log in and see al my files, however, from the app, i get the same bull**bleep**.
Online, VPN disconnected.
Tried to contact Netgear, and the only answer i get is, we can not provide you with any service because you have it more than some months....??? Good service! Netgear changed my **bleep** and now its also my problem!? thanks a lot Netgear.
I hope you solve this problem soon. My new router is still under warrenty and i will return it if its not working the way it is supposed to.
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