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Forum Discussion
dmkeng
Sep 02, 2015Aspirant
ReadyNAS Online (VPN Disconnected)
Hi, I have two RN10222D ReadyNAS units, one at my home and the other at my office. I have ReadyCloud Windows app installed on my home computer, office computer and laptop. From either home or offi...
BrianL2
Aug 14, 2016NETGEAR Employee Retired
Hi BarryfromNL & CIWY,
Was this problem being experienced on another PC? or ReadyCLOUD user account? The problem might be with the app installed on the computer that you've used.
Kind regards,
BrianL
NETGEAR Community Team
DeeeBeee
Aug 16, 2016Aspirant
Also the same problem (VPN Disconnected) for me.
Since several weeks I have problems to access my NAS RN102.
Now for the first time I see in the readycloud software a message (VPN disconnected). When I check the network connection (Leaf networks adapter) I see also some difficulties.
I add some screenshots to give you a view on this info
It would be great to receive a claer and final solution!
.
- DeeeBeeeAug 16, 2016Aspirant
I think Netgear had different problems with the one login switch. It feels like they had lots of problems to migrate everything to they servers.
Today after some messing arround I received a message that my NAS was linked to another email adres. Because I had since several months problems to login (I think caused by a problem in the netgear firmware), I did some kind of reinstalls.
I used 2 80gb old disks to install the latest firmware on my NAS. (My original Western Digital 4gb Red harddisks were not accessible anymore). The 2- 80gb disk worked perfect. But readyCloud didn't...
So after this message, toaday I tried to login with my old email adress -> result -> could reach my NAS. Retried with my new email adres and FLOEP! It strarted working again.
I also uninstalled my readycloud app and reinstalled the latest ReadyCloudSetup -v1.12.1259.456 version. And yes, also this reaction was fine. Actually I'm readycloud connected again. Also access via my android phone (readyclou app) is working again.
I Cross my fingers...
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