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Forum Discussion

straylight_77's avatar
straylight_77
Aspirant
May 30, 2018
Solved

ReadyNAS RN104 permissions issue

Hi I am having a lot of trouble with permissions on a ReadyNAS RN104. It has been configured for local accounts (NOT AD) and is integrated with ReadyCloud for remote access to documents. The is...
Desktop client
ReadyCLOUD Portal
  • Marc_V's avatar
    Marc_V
    May 30, 2018

    Hi straylight_77

     

    Welcome to the Community!

     

    Is this happening to one user account only? You may want to try and reset the permissions on your Shared folders first.

     

    Restore default file and share folder access

     

    Also if your NAS firmware is not up-to-date I would advise doing so, latest firmware is OS 6.9.3

     

    Warnings:

    • Devices updated with 6.9.3 firmware should not be downgraded to firmware versions before 6.9.0.
    • ReadyNAS 102, 104, and 2120 must not be updated directly to 6.9.x from 6.3.x or older firmware.  They must first be updated to either 6.2.5 or 6.3.5 then to 6.5.2 and then onto 6.9.x.
    • ReadyNAS 202, 204, 212 and 212 must not be updated directly to 6.9.x from 6.3.x. They must first be updated to 6.3.5 then 6.5.2 and then onto 6.9.x.

     

    Regards

     

Marc_V's avatar
Marc_V
NETGEAR Employee Retired
May 30, 2018

Hi straylight_77

 

Welcome to the Community!

 

Is this happening to one user account only? You may want to try and reset the permissions on your Shared folders first.

 

Restore default file and share folder access

 

Also if your NAS firmware is not up-to-date I would advise doing so, latest firmware is OS 6.9.3

 

Warnings:

  • Devices updated with 6.9.3 firmware should not be downgraded to firmware versions before 6.9.0.
  • ReadyNAS 102, 104, and 2120 must not be updated directly to 6.9.x from 6.3.x or older firmware.  They must first be updated to either 6.2.5 or 6.3.5 then to 6.5.2 and then onto 6.9.x.
  • ReadyNAS 202, 204, 212 and 212 must not be updated directly to 6.9.x from 6.3.x. They must first be updated to 6.3.5 then 6.5.2 and then onto 6.9.x.

 

Regards

 

straylight_77's avatar
straylight_77
Aspirant
May 31, 2018

Thanks for that.

I found there were 2 problems. 

I went and reset permissions for the share but found that the user could no longer get in at all.

I then went and reset their password in the Ready Cloud console and he was then able to connect.

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