ReadyNAS102 - No Access After Update

Nhellie wrote:

It is now recommended updating the NAS remotely as connection to the server while downloading the FW file can be interrupted, this will result to a corrupted FW. OS reinstall is one thing you can try (this will not delete any files, but will put the admin password back to default and set the IP back to DHCP), if you are hesitant to perform it yourself might as well contact support and let them diagnose the issue and they can guide you to perform it. There are some other factors that can cause the issues you are having namely drive failures, network issues or dying ethernet ports. If the files are really that important to you, your best bet is to contact support and have it diagnosed by the experts and their engineers. http://support.netgear.com/general/contact/

Hi,

Thank you for taking time to reply. I have contacted someone on here who has kindly offered some help.

I am in the process of backing up what I can however some folders cannot be read and something has changed various folder names... I'm hoping that they are not corrupt and that an OS re-install will fix the file path issue.

When you say remotely, do you mean locally? From now on I will update via the usb method if I read something the other correctly...