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Solved
ReadySHARE works but ReadyCLOUD cannot discover USB_Storage HDD connected to my R7000 router.
I have an Iomega Prestige USB 2.0, 500 GB desktop HD connected to the USB 2.0 port on the back of my newly installed R7000 router. I was able to map the HD as the U: drive using Windows 10 on my des...
Deniro, if I go to the ReadyCLOUD Portal and try to create a ReadyCLOUD account, I eventually end up at the screen shown below:
No matter from what NetGear-initiated screen you are on, if you click on a ReadyCloud page that says to click here to create a ReadyCLOUD account, you will always end up on the above page. Then to prceed, you must click on the "Discover" option which leads to the Catch 22 where ReadyCLOUD cannot discover your device, so you can never create a ReadyCLOUD account because the device will never be discovered.
However, I had a "Eueka!" moment. If I started at the R7000 router page below:
The key to this screen (and all other NetGear pages that tell you to create a ReadyCLOUD account) is to NOT click anywhere it says to create ReadyCLOUD account by clicking here. Instead, Ignore these instructions and on this page (above), simply enter the User Name and Password that you used to register your router with NetGear!
This advice to ignore the NetGear instructions should be passed on to all the NetGear tecnical support staff, and to someone in charge of writing all the tech support articles (I must have read at least 10 to 15 of them), and to the person in charge of programming the above screen. All that needs to be changed on this screen is to add the sentence: "If you have already registered your router with NetGear, you can simply enter your NetGear login credentials here, and a ReadyCLOUD account will automatically be created (ignore all the "Click here" options shown above to create a ReadyCLOUD account)."
Deniro, if you have influence with the NetGear support/technical staff, could you please pass on my thoughts and recommendations. I spent a couple of hours with tech support staff, probably 6 hours reading and studying NetGear articles, and 8 hours trying everything I could to make this work before I simply ignored all the instructions that said I had to create a ReadyCLOUD account before I could do anything else. This is not true if I have already created a NetGear account for my router!
Hello Tomski72
have you registered ReadyCLOUD on your router with your MyNETGEAR account?you can create MyNETGEAR account in ReadyCLOUD portal
Deniro, if I go to the ReadyCLOUD Portal and try to create a ReadyCLOUD account, I eventually end up at the screen shown below:
No matter from what NetGear-initiated screen you are on, if you click on a ReadyCloud page that says to click here to create a ReadyCLOUD account, you will always end up on the above page. Then to prceed, you must click on the "Discover" option which leads to the Catch 22 where ReadyCLOUD cannot discover your device, so you can never create a ReadyCLOUD account because the device will never be discovered.
However, I had a "Eueka!" moment. If I started at the R7000 router page below:
The key to this screen (and all other NetGear pages that tell you to create a ReadyCLOUD account) is to NOT click anywhere it says to create ReadyCLOUD account by clicking here. Instead, Ignore these instructions and on this page (above), simply enter the User Name and Password that you used to register your router with NetGear!
This advice to ignore the NetGear instructions should be passed on to all the NetGear tecnical support staff, and to someone in charge of writing all the tech support articles (I must have read at least 10 to 15 of them), and to the person in charge of programming the above screen. All that needs to be changed on this screen is to add the sentence: "If you have already registered your router with NetGear, you can simply enter your NetGear login credentials here, and a ReadyCLOUD account will automatically be created (ignore all the "Click here" options shown above to create a ReadyCLOUD account)."
Deniro, if you have influence with the NetGear support/technical staff, could you please pass on my thoughts and recommendations. I spent a couple of hours with tech support staff, probably 6 hours reading and studying NetGear articles, and 8 hours trying everything I could to make this work before I simply ignored all the instructions that said I had to create a ReadyCLOUD account before I could do anything else. This is not true if I have already created a NetGear account for my router!
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