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Forum Discussion
Damia
May 18, 2016Guide
redycloud almost unaccessible after migratione
redycloud is inaccessible thru redycloud portal users cant access shares it states that ,,currently you have no registered devices'' its realy hard not to look at this as total flop very badly ha...
- May 18, 2016
Hello Damia,
The ReadyCloud after migration needs 6.5.0, so updating to the latest FW is needed.
All ReadyCloud invited users need to upgrade their accounts too.
Please see ReadyCLOUD to MyNETGEAR Single Sign-On FAQAs a last resort you can unregister your main ReadyCloud account from the admin page and sign in using your MyNETGEAR account.
Regards,
Damia
May 18, 2016Guide
I have menage to do it finaly but there was several issues on the way including confirmation email
And considering that lots of bussines use redynas monday morning its not the best time to rool out mandatory upgrade considering nobady known the exact date of this upgrade and there was no time to do this in normal way ,meaning giving people week or so to jpgrade during downtime.
Thx for the help.
- JennCMay 18, 2016NETGEAR Employee Retired
Hello Damia,
I'm glad it works now. I understand the difficulty and frustration and I apologize, I had to also test it at my end to see what is happening as I am seeing other users too getting the same problem.
Please feel free to post any questions, comments or suggestions. We appreciate your contribution to the community!
Regards,
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