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Forum Discussion
Damia
May 18, 2016Guide
redycloud almost unaccessible after migratione
redycloud is inaccessible thru redycloud portal users cant access shares it states that ,,currently you have no registered devices'' its realy hard not to look at this as total flop very badly ha...
- May 18, 2016
Hello Damia,
The ReadyCloud after migration needs 6.5.0, so updating to the latest FW is needed.
All ReadyCloud invited users need to upgrade their accounts too.
Please see ReadyCLOUD to MyNETGEAR Single Sign-On FAQAs a last resort you can unregister your main ReadyCloud account from the admin page and sign in using your MyNETGEAR account.
Regards,
JennC
May 18, 2016NETGEAR Employee Retired
Hello Damia,
The ReadyCloud after migration needs 6.5.0, so updating to the latest FW is needed.
All ReadyCloud invited users need to upgrade their accounts too.
Please see ReadyCLOUD to MyNETGEAR Single Sign-On FAQ
As a last resort you can unregister your main ReadyCloud account from the admin page and sign in using your MyNETGEAR account.
Regards,
ECPCRepair
May 19, 2016Aspirant
My client fired the person that originaly set up his ReadyNAS and now has no access to ReadyCloud. The NAS was reset to factory with out unregistering first. Is there a way to unregister now?
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