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Forum Discussion
Damia
May 18, 2016Guide
redycloud almost unaccessible after migratione
redycloud is inaccessible thru redycloud portal users cant access shares it states that ,,currently you have no registered devices'' its realy hard not to look at this as total flop very badly ha...
- May 18, 2016
Hello Damia,
The ReadyCloud after migration needs 6.5.0, so updating to the latest FW is needed.
All ReadyCloud invited users need to upgrade their accounts too.
Please see ReadyCLOUD to MyNETGEAR Single Sign-On FAQAs a last resort you can unregister your main ReadyCloud account from the admin page and sign in using your MyNETGEAR account.
Regards,
VarkGripper
May 18, 2016Aspirant
Model is correct as stated on the Overview page. I have the same problem.. The update here was very confusing. Emails telling me it was coming and the next think I get is a new ReadtCloud on my phone and as soon as I opened my Admin page on my ReadNas 202 it came up with an Upgrade message, which I followed. I then removed my link to the old Ready Cloud but when trying to open MyNetgear I am advise that my system may be misconfigered. Only after ready these postings does it now say you should leave the old Ready Cloud BEFORE updating.
The instructions could have been a lot clearer.
mdgm-ntgr
May 19, 2016NETGEAR Employee Retired
You shouldn't leave the old ReadyCLOUD before upgrading. It should update automatically when you migrate to the new MyNETGEAR accounts.
Leaving the old ReadyCLOUD is a last resort if all else fails. You would lose your ReadyCLOUD permissions doing that.
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