NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nightraptor1475
Dec 21, 2016Follower
Remote Access "You do not have permission..."
I have a RN 104 that we use at my work to store files for remote access by a few individuals. Recently I upgraded all accounts to the My Netgear Account and upgraded the NAS to latest version (6.6 I...
JennC
Dec 22, 2016NETGEAR Employee Retired
Hello Nightraptor1475,
Can you PM me screen shot of admin page > Accounts > Users and Accounts > Cloud Users?
Please also check if you get the same problem when remote users log in to ReadyCloud portal.
Welcome to the community!
Regards,
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!