NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Remote User Invite email link invalid
Running firmware 6.6.1 on ReadyNAS 516 I set up readycloud desktop application on local windows and mac computers and all is working fine. I created a new share on the NAS I added a cloud user ema...
Hello McRob2,
I see.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The Netgear community looks forward to hearing from you and being a helpful resource in the future!
Regards,
Everything should be possible using the readycloud portal so no specific desktop app should be needed.
It should not make any difference whether the user sets up the MyNetgear account first.
It sounds like you are doing all the right things.
The readycloud system should really be easier for users than it is. I am also experiencing problems with it that I can't solve.
Hello vandermerwe,
We are currently having outage with ReadyCloud desktop client. This has been reported to the engineering.
Regards,
Thanks for the information but, I am not having any issues with the ReadyCloud desktop client today or at any time so far.
My issue is with the invite email link being invalid and not being able to link a web based readycloud remote client.
Hello McRob2,
Is the user entering the account name in an email address? I'm checking if the invite email link is also affected.
Regards,
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
