NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jrmitchell001's avatar
Jan 07, 2017
Solved

RN102 Cloud Error: Services Offline (Cannot Attach Device)

Ok, getting fed up with this...   RN102 on a R7000 Nighthawk router, and cannot get the NAS to come up on cloud and access remotely, will only do local   I have searched high and low on this foru...
  • mdgm-ntgr's avatar
    mdgm-ntgr
    Jan 11, 2017

    There were some issues with a configuration file as you last did a factory reset on some very old firmware on this box. I manually fixed this config file. Hopefully that has resolved it. If not further investigation will be required.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More