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Forum Discussion
Popsicle
Oct 24, 2016Aspirant
RN102 currently you have no registered devices
Hi Guys, My readycloud PC client tells me "currently you have no registered devices" even though it was working before. It also throws the following error: What should I do to fix my c...
- Retired_MemberOct 24, 2016
Hello Popsicle
looks like something in your ReadyCLOUD client is broken,please uninstall/install it again from following link
Windows version
http://readycloud.netgear.com/client/install/Ready
CloudSetup.exe Mac version
http://readycloud.netgear.com/client/install/Ready
CLOUD.pkg Please make sure that there is no update package in users folder.
On MAC:check and remove file / Users/[logged in user]/Library/Application Support/ReadyCLOUD/ReadyCLOUD.pkg.version
On windows:check and remove file C:\Users\[logged in]\AppData\Local\Temp\ReadyCloudSetup.exe
CIWY
Nov 01, 2016Tutor
I've got the same problem, but on Mac.
I had normal access, without a problem, but suddenly the message that I don't have any connected devices appears. I tried to deinstall now, but it doesn't even deinstall.
JennC
Nov 01, 2016NETGEAR Employee Retired
Hello Popsicle and CIWY,
Also, does it work when you log in via ReadyCloud portal instead of the desktop client?
Regards,
- CIWYNov 03, 2016Tutor
No, I have the same problem when accessing online.
- JennCNov 03, 2016NETGEAR Employee Retired
Hello CIWY,
Checking the admin page's Cloud > ReadyCloud is the first thing to do then. See if ReadyCloud is still ON and if it still has your main ReadyCloud account signed in.
Regards,
- CIWYNov 03, 2016Tutor
ReadyCloud is installed in my computer (mac).
My account is still on the admin list showing up.Everybody else is accessing as before.
It is just my computer having this problem.
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