Forum Discussion

Aspirant

Nov 30, 2015

RN104 Readycloud services Offline

Hi all, I have been unable to log on to my ReadyNAS 104 unit via the app or web page using my standard login. I have managed to locate my device and access the admin page using admin password. Und...

ReadyCLOUD Portal

crysman

Aspirant

Nov 30, 2015

Hi, I am with ReadyNas 102 and i have the same problem since yesterday, i think it is a netgear server problem, i wait until tomorrow and we will see if it will work again

JennC

NETGEAR Employee Retired

Dec 01, 2015

Hello sammyg69,

This was already raised to engineering and the team is already working on it.

We apologize for all the inconveniences.

Regards,

mdgm-ntgr
NETGEAR Employee Retired
Dec 01, 2015
We will update our announcement on this issue when the problem is resolved: CLOUD service outage
- ernestfeist
  Aspirant
  Dec 08, 2015
  I set up a new RN214 today and lost online service late in the day. I have tried a full restore to factory settings and still have the red "x" indicating that services are unavailable. Anyone else having an issue.
  Thanks,
  Ernie
  - JennC
    NETGEAR Employee Retired
    Dec 09, 2015
    Hello ernestfeist,
    
    Welcome to the community!
    
    Try adding 8.8.8.8 as secondary DNS in the