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RN212 Folder paths missing but can still access data via plex
Sorry if this is a duplicated thread, I have been scouring treads and nothing seems to fit a few get close but not quite. Not sure how this all happened. Power outage maybe, I also read some updates need to be done in a particular order and am not sure if enough time went by for me to have missed one, causing the issues. I'm really not concerned if I loss the data I have it all backed up... In there original state. Hundreds of DVDs/cds and numerous flash drives, nearly 5TB of data. So worst cases scenario I sit at my desk and cry while I put everything back on there, but if at all possible let's avoid that.
1st when I access the Nas via PC readycloud app, path files are gone. Data has to be there because I can still watch all my movies, listen to music, and veiw photos stored on it via Plex. Funny thing about it is the file path folders are on my desktop PC. Of coarse I cant access them due to file paths not being where they should be, and causing file path errors. Just thought it was a bit strange how they migrated like they have, "Video, Music, Photo" just the 3 that are at the top of the file path names. All sub folders under those can't be access/seen at all.
2nd When I try to access the admin page it loops login pop up. So I try to see if I can use 'Insight' to reboot,power down, diagnostic test... Really anything. And that would be a NOPE. Says Devise is disconnected, it's not and my desktop/NAS212/router is all hardwired to ensure connection.
I'm not sure where to go from here OS reinstall, I read if I took my network offline and powered down the NAS, then rebuilt network and put NAS back online it would self correct by reconfiguring it's file paths. To what would seem like a new network, but that doesn't make sense to me. I would thing it would just power up in it's still unaccessible state.
If any more information is needed about this problem I'll be happy to provide to come to a resolution. Just currently I cant add any new data to the devise and I still have stacks/boxes of movies and music to put on there.
Thank you all for any information and I'm sorry if this is a duplicated thread, from someone else having this issue.
1st when I access the Nas via PC readycloud app, path files are gone. Data has to be there because I can still watch all my movies, listen to music, and veiw photos stored on it via Plex. Funny thing about it is the file path folders are on my desktop PC. Of coarse I cant access them due to file paths not being where they should be, and causing file path errors. Just thought it was a bit strange how they migrated like they have, "Video, Music, Photo" just the 3 that are at the top of the file path names. All sub folders under those can't be access/seen at all.
2nd When I try to access the admin page it loops login pop up. So I try to see if I can use 'Insight' to reboot,power down, diagnostic test... Really anything. And that would be a NOPE. Says Devise is disconnected, it's not and my desktop/NAS212/router is all hardwired to ensure connection.
I'm not sure where to go from here OS reinstall, I read if I took my network offline and powered down the NAS, then rebuilt network and put NAS back online it would self correct by reconfiguring it's file paths. To what would seem like a new network, but that doesn't make sense to me. I would thing it would just power up in it's still unaccessible state.
If any more information is needed about this problem I'll be happy to provide to come to a resolution. Just currently I cant add any new data to the devise and I still have stacks/boxes of movies and music to put on there.
Thank you all for any information and I'm sorry if this is a duplicated thread, from someone else having this issue.
7 Replies
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Are you seeing the shares in the admin web ui ( https://nas-ip-address/admin )? Use the real NAS IP address of courese.
Can you see them if you enter \\nas-ip-address in file explorer (note the slash direction)? If you do, can you navigate into the subfolders that way?
Note one aspect here is that I don't want you to use ReadyCloud for these checks.
- I can't access the admin page because of the log in pop up loop.
The last time I was able to access the admin page was shortly after I noticed the problem. And I could not access any Folder any deeper than the main folder. After logging out of the admin page that time. It's been blocked.
Bougreaux wrote:
I can't access the admin page because of the log in pop up loop.This is logging in directly - not via ReadyCloud? Do you have an ad blocker running? What browser are you using?
One thing you could try is accessing the NAS from an incognito window.
Bougreaux wrote:
And I could not access any Folder any deeper than the main folder.Well, again I am trying to understand exactly how you are accessing the folder. My understanding before was that you were using ReadyCloud. Is that still the case?
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