RN314 Readycloud

If you read my post carefully, you will see that I managed to install the correct version of ReadyCloud from the correct page on your web-site. It always re-installs perfectly well. I DO NOT have Windows 7. It clearly says in my post Windows 10. It is 64bit processor. I have all the latest Windows updates succesfully applied. NET framework is installed and is being updated as Microsoft issue updates, indeed there were even more of the latest updates to Microsoft's NET framework two days ago on all my PCs. I have a completely pucker version of Windows 10 Home built in to the PC that has the problem. Not a single other program fails to work properly. It is just ReadyCloud. And it had worked succesfully for months and now does not (showing all the programmer's feild name labels) despite reinstallation multiple times. I had used this thread simply because it is the most recent one that describes the symptoms exactly, even though it has a user who may have a slightly different older Windows 7 setup.

I also have the latest Windows 10 security updates all correctly applied. So that cannot be blamed for any issues with the way this software doesn't work.

I also get rather fed up with being emailed by your automated system about "badges" or my "personal" status of my posting, after I have made a new posting. I feel I am being teated almost like a kid collecting badges. I am 73, not 7 years old. please treat me like an sensible adult, not a child?

I do feel that your programmers should be aware of the latest Microsoft changes to Windows 10 because you have to make sure your existing software works on a variety of machines. I still find it very odd that the simplest PC I have, and Intel stick PC also running the same version of Windows 10 and the same security updates, runs ReadyCloud absolutely fine. My desktop is used solely for Professional Video and Audio editing. None of this very expensive software has any problems. It is not an odd machine that has been tweaked in any way by me or indeed Microsoft. 

And I did not mean to imply that the average user sees the NAS as an appliance. Quite the reverse. I was saying that they ARE better than that, they are very technically aware. They can help you sort out product problems. I clearly meant that you, in support, are treating us like appliance users. Not the other way around!

You imply that I should have an issue with Microsoft. But it is one of those awkward issues in that ReadyCloud works on 3 out of 4 Microsoft Windows 10 PCs that I own. As an ex IT professional of many years standing and being incharge of huge comercial sets of programmers and software developers, it is very frustrating indeed. I cannot see Microsoft being in any way interested in a piece of software that sometimes works properly and sometimes doesn't that they did not write. All other software that I own, works on all 4 PCs. It is just ReadyCloud that doesn't work as it should on just one of my 4 PCs (although it did once).

Good bye