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Forum Discussion
Mr_HoneyDo
Mar 17, 2019Aspirant
RN516 - Won't connect to ReadyCloud since 6.9.5 update
Since I've updated to FW version 6.9.5 I can't get the ReadyCloud App on either of my Samsung S9 phones or access my device via the ReadyCloud site. I appears, but says there are no volumes, and the...
- Mar 18, 2019
So I fixed it. I was looking for your two green check marks when I noticed it said no internet available. Somehow my port aggregation got changed from Layer 2+3 to Layer 3+4. Switched it back to Layer 2+3 and now its working again.
StephenB
Mar 18, 2019Guru - Experienced User
Did you also try toggling the service on and off on the cloud apps page?
Also, are you seeing the two check green check marks on that page?
- Mr_HoneyDoMar 18, 2019Aspirant
So I fixed it. I was looking for your two green check marks when I noticed it said no internet available. Somehow my port aggregation got changed from Layer 2+3 to Layer 3+4. Switched it back to Layer 2+3 and now its working again.
- StephenBMar 18, 2019Guru - Experienced User
Mr_HoneyDo wrote:
Somehow my port aggregation got changed from Layer 2+3 to Layer 3+4. Switched it back to Layer 2+3 and now its working again.
The xmit hash only affects the coin-flip that determines which NIC is used to transmit each packet. It doesn't affect internet connectivity.
But changing the setting would restart the NICs, and that might have done it.
- Mr_HoneyDoMar 18, 2019Aspirant
StephenB wrote:
Mr_HoneyDo wrote:
Somehow my port aggregation got changed from Layer 2+3 to Layer 3+4. Switched it back to Layer 2+3 and now its working again.
The xmit hash only affects the coin-flip that determines which NIC is used to transmit each packet. It doesn't affect internet connectivity.
But changing the setting would restart the NICs, and that might have done it.
Everything is working. Something more must be going on with the xmit hash and the Ready Cloud service because it completely resolved the issue. I had restarted, shutdown and restarted, toggled the service and even restarted my switch and nothing changed the behavior until I corrected the Layer selection. End of the day its working, but I would be curious to hear Netgear chime on what might have been going on there.
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