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Forum Discussion
Mr_HoneyDo
Mar 17, 2019Aspirant
RN516 - Won't connect to ReadyCloud since 6.9.5 update
Since I've updated to FW version 6.9.5 I can't get the ReadyCloud App on either of my Samsung S9 phones or access my device via the ReadyCloud site. I appears, but says there are no volumes, and the...
- Mar 17, 2019
So I fixed it. I was looking for your two green check marks when I noticed it said no internet available. Somehow my port aggregation got changed from Layer 2+3 to Layer 3+4. Switched it back to Layer 2+3 and now its working again.
StephenB
Mar 17, 2019Guru - Experienced User
Did you also try toggling the service on and off on the cloud apps page?
Also, are you seeing the two check green check marks on that page?
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