NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

everytime's avatar
Nov 27, 2015

Sorting numbered folder

When we use ReadyCloud, folders are not sorted “properly,” at least for those in a Mac environment, and I’m looking for a solution.

 

Here’s the situation: Folders that begin with numbers are sorted simply. ReadyCloud looks at the first character and bases the sort on that. It doesn’t look at the second character to see if that’s part of the first. Confused? I understand. An example will help.

 

Local folders on our Macs and folders on the NAS, are displayed this way:

1. Folder name
2. Folder name
3. Folder name
16. Folder name
21.Folder name
23. Folder name
45. Folder name

 

But, when accessing the system via ReadyCloud, these folders are displayed this way:

1. Folder name
16. Folder name
2. Folder name
21. Folder name
23. Folder name
3. Folder name
45. Folder name

 

I understand that the Mac OS has the “intelligence” to look at these leading digits and sort by the complete number. I’m wondering if there’s an option when accessing these directories via ReadyCloud to have them displayed the way they are on Macs locally. (I know that putting leading zeros in front of each numbered folder’s name will do the trick, but then when the number goes from two digits to three or from three to four, it will have to be done again. Plus, that looks so last century!)

 

Does anyone know there’s an option or a setting to make the sorted display more user friendly?

 

Thank you.

5 Replies

Replies have been turned off for this discussion
  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello everytime,

     

    Are you referring to ReadyCloud desktop client or ReadyCloud web URL?

     

    Also, can you please check if you get the same way it is sorted when you locally map the files?

     

    Regards,

    • everytime's avatar
      everytime
      Guide

      Hi. I’m not sure about your questions so I can only answer with some of my own.

       

      First, I don’t know anything about a ReadyCloud desktop client. Is that something I download to a Mac? So, I guess the answer is that occurs when I am away from my local network and go to “readycloud.netgear.com/client/en/welcome.html,” click on Sign In, enter User Name and Password, and then browse to a directory with numbered files.

       

      For your second question, I use AFP to access the files locally. When I view a directory, it is displayed (in the Mac OS X Finder) as shown in my question:

       

      1. Folder name
        2. Folder name
        3. Folder name
        16. Folder name
        21.Folder name
        23. Folder name
        45. Folder name

      When I use a Terminal window (Unix), change to the directory on the NAS, and do a simple “ls” it displays the second way:

      1. Folder name
        16. Folder name
        2. Folder name
        21. Folder name
        23. Folder name
        3. Folder name
        45. Folder name

      Pardon my lack of knowledge about your questions and the system. Please provide me with a little more information and I’ll try my best to answer.

      Thank you for your assistance.

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello everytime,

         

        ReadyCloud desktop client is a program/application that you can download to access your NAS instead of getting to readycloud.netgear.com. You are using the ReadyCloud web URL, not the desktop client, which is just okay.

         

        Since you are using the URL access, have you tried a different web browser?

         

        I checked this on our own unit and it shows folders  are alphabetically arranged.

         

         

         

        Regards,

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More