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Forum Discussion
Unable to switch on readycloud
I am unable to switch on readycloud. When I try to connect get a message saying that the same user is already registered locally Tried to remove local account but get a message saying that it shall ...
Hello matmar,
It does appear that you would like to delete a specific user but there is no option on the readycloud page. To delete a user please go here and login as the user, once login you will have an option to delete the profile of the user currently login.
Regards,
Marty_M
NETGEAR Community Team
Unfortunately it is not working. Unable to activate readycloud on the nas......
Hello matmar,
Is it just ReadyCloud that you cannot enable your cannot enable any services at all from the admin page of the NAS? Can you download the logs and of the NAS and kindly paste the logs under volumes especially the one's under df -h.
Regards,
Marty_M
NETGEAR Community Team- No pb how to do so ?
matmar wrote:
No pb how to do so ?Download the log zip file from the NAS admin web ui (not readycloud).
Then send them to Marty_M's attention to the email address here: https://kb.netgear.com/21543/How-do-I-send-all-logs-to-ReadyNAS-Community-moderators
Alternatively, put them in a shared cloud folder (dropbox, google drive, etc), and send Marty a private message (PM) that includes a links to the logs.
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