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User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
I was copying files to my ReadyNAS home folder after successful completion of copying the files. I started receiving a message the folder was no longer accessible. After researching the problem I had discovered the ReadyCloud was disabled, my home folder and all of my personal files have been deleted. I was wondering is there a way to recover my missing files for the NAS devices with through ReadyNAS OS or data recovery tools? And if so what data linux data recovery could I use?
Same issue here:
Did anyone had any support from NETGEAR on how to restore or recover the lost data?. Is it any contact available at NETGEAR to ask for help on this issue?
The same thing happened to me too. Since I bought this NAS to secure my data, this is a totally unacceptable situation. I'm really outraged. Netgear I WANT MY DATA BACK!!!!
Hi,
Please send an email to
readycloudsupport@netgear.com from a valid MyNETGEAR email account
to register for your case. Please be descriptive of the situation, as much as possible.
Thank you very much,
Doug
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