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User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
Serialnumber 3EPE51EM00F03
Firmware 6.6.1
Today I couldn't connect to the NAS throug the ReadyCloud. It was reported as offline. But it was on the Network. I connected as admin and found that the Cloud switch was turned off. Much worse all readycloud users except my own have disapeared.
This makes me very very unhappy - how secure is the system ? How is it possible that these crucial data got lost ?
If you wish to attempt recovery of data that was inside deleted ReadyCLOUD home folders: https://community.netgear.com/t5/Using-your-ReadyNAS/Home-Folder-Dissapeared/m-p/1257891#M127405
Otherwise, if you only want to use ReadyCLOUD again, access the local GUI with the local admin user and reactivate ReadyCLOUD.
WARNING: If you want to attempt data recovery, read the top link first.
If you want to recover the password of the local admin account: https://kb.netgear.com/22784/How-do-I-recover-a-lost-administrator-password-on-my-ReadyNAS-OS-6-storage-system
For more info on what happened: https://community.netgear.com/t5/Using-your-ReadyNAS/Home-Folder-Dissapeared/m-p/1258789#M127503
I am having the same issue. I toggled readycloud back on via the admin page but all my cloud users were deleted and I cannot send invites again. It jsut says "this device is joined to readycloud, to invite users visit ReadyCloud" and when i click the ready cloud link it just takes me back to the normal readycloud page with no new/different way to invite users.
Are those the steps you're following to invite ReadyCLOUD users?
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