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User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
Serialnumber 3EPE51EM00F03
Firmware 6.6.1
Today I couldn't connect to the NAS throug the ReadyCloud. It was reported as offline. But it was on the Network. I connected as admin and found that the Cloud switch was turned off. Much worse all readycloud users except my own have disapeared.
This makes me very very unhappy - how secure is the system ? How is it possible that these crucial data got lost ?
The community is abuzz about this problem. Current theory is that ReadyOS has unregistered ReadyCLOUD users and deleted cloud user home folders on NASes in response to a server outage related to ReadyCLOUD user credentials. Best to take a deep breath before doing anything else.
If you only want to use ReadyCLOUD again and don't care about data loss in a cloud user home folder on a NAS, access the local GUI with the local admin user and reactivate ReadyCLOUD. Otherwise:
https://community.netgear.com/t5/Using-your-ReadyNAS/Home-Folder-Dissapeared/m-p/1257891#M127405
Luckily I am not using the home folders for my cloud users. But what to do with those deleted cloud users. Will they get restored? Do I need to do something? What about all the data on my NAS linked to the cloud users. Can I add cloud users via ssh?
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