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User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
I should clarify, I can log into Mynetgear website, not via ReadyCloud. Seems like Netgear is making some progress but I still can't access my NAS from my desktop. It now accepts my user/password but will not connect to my NAS. HOPEFULLY we will be in business soon. Oh, my phone app can now log into my NAS but will not connect either.
Hi all,
To those who got affected by ReadyCloud outage on March 30 where it automatically turned off and the ReadyCloud users have been deleted, Netgear team identified the users that were affected by the ReadyCLOUD outage from March 30th 8AM-12PM Pacific. These users experienced reset Home Folders for ReadyCLOUD user accounts. ReadyCloud owner accounts will be reached out via e-mail for follow up to offer assistance.
Please also see douglas_cheung's response at:
Regards,
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