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User has been Auto deleted - all data lost
Netgear RN10400 , fw: 6.6.0, 2 x 1TB, RAID 1. User has been Auto deleted - all data lost. Can not acces local user home dir?!? Can someone check this? Or tell me, in which log can I check th...
Please if you haven't already. Have a read of Having ReadyCLOUD problems since 3/30/17?
This announcement has been updated over time.
I'm going to mark this as the solution to make sure those visiting this thread see this post.
We have had this netgear server for a year now and haven't had any major problems.
Since Friday though when we log in to the readycloud.netgear.com server, it says that our server is "offline" and to check internet connectivity.
We've restarted the internet and unplugged the server and plugged it back in and still get the same result.
Blue lights are blinking.
The server is located in a different office so I'm unable to check the model number right now.
NETGEAR is replying with the following response to similar posts:
"Hi all,
"To those who got affected by ReadyCloud outage on March 30 where it automatically turned off and the ReadyCloud users have been deleted, Netgear team identified the users that were affected by the ReadyCLOUD outage from March 30th 8AM-12PM Pacific. These users experienced reset Home Folders for ReadyCLOUD user accounts. ReadyCloud owner accounts will be reached out via e-mail for follow up to offer assistance.
"Please also see douglas_cheung's response at:
Regards,
[XXXXXX]
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