Forum Discussion

Luminary

Jan 30, 2017

Solved

VPN Disconnected

Hi, all Is there any new known problem with readycloud? I'm struggling to connect to 2 different NAS systems remotely from my work PCs (2 different PCs) I am getting the dreaded online (VPN Disco...

Desktop client

kohdee
Feb 08, 2017
The VPN disconnected was due to a problem with the VPN server. We resolved the issue middle of last week. Anything you are experiencing since middle of last weeks is unrelated to the main issue that occurred on the server at the end of January.

mrselyod

Aspirant

Jan 30, 2017

I am having the same issue today -was working fine last week. I'm just trying to upgrade the client to see if it makes any difference.

Edit: It didn't.

LilRos
Aspirant
Jan 30, 2017
Have same problem today, normally fixed quite quickly but today not! Just called tech support and weren't aware of problem! I'm told its now logged and should be fixed soon! Finger crossed as I've got grumpy users today!
- BrendanM
  NETGEAR Expert
  Jan 30, 2017
  We are seeing multiple customers reporting similar problems. The engineering team are looking into it with high priority.
  - rayray1
    Aspirant
    Jan 30, 2017
    we have clients that are experienicing the same..
    oddly enough our account works. been fine for months.
    today.. online with vpn disconnected.