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Forum Discussion

Pete10p's avatar
Pete10p
Aspirant
May 22, 2021

admin login keeps cycling every 2-3 seconds

I have just upgraded to 6.10.5 and now I can't get into the admin page. I can log in as usual but after 2-3 seconds I am asked to log in again. This keeps cycling. I have cleared the browser caches...
JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
May 25, 2021

Hi Pete10p,

 

We would like to further investigate this issue. Can you reproduce the issue then download the NAS system log and provide it to us? You may upload the logs to a cloud storage site (Google Drive, Dropbox, etc) then send me the download link via private message.

 

Regards,

Pete10p's avatar
Pete10p
Aspirant
May 26, 2021

Thanks for the assistance. I have set up a Dropbox account. which email addrsss should I use

  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired
    May 26, 2021

    Hi Pete10p,

     

    You may just send the download link to me via private message. You can send a private message by clicking the envelope icon located in the top right corner.

     

    Regards,

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