NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

l8ton's avatar
l8ton
Aspirant
Sep 13, 2021
Solved

Anti-Virus not Updating

Hello,   My RN212 Antivirus will not update. Firmware: 6.10.5 Antivirus: Jul 09, 2020       I changed the DNS server to 8.8.8.8. and 8.8.4.4   I saw an earlier post where the problem ...
  • l8ton's avatar
    l8ton
    Sep 14, 2021

    l8ton wrote:

    Which file(s) need to be deleted?


    Solution:

    1. ssh to ReadyNAS 

       > Username: root 

       > Password: YourAdminPassword

    2. Navigate to the clamav directory.

       > cd /var/lib/clamav

    3. Rename daily.cld and mirrors.dat files    

         > mv daily.cld daily_2.cld

         > mv mirrors.dat mirrors_2.dat

    The virus definition wouldn't download if the original files were  present

    4. Run freshclam

       > freshclam

    5. Reboot  ReadyNAS

    6. Re-enable AV

     

    Notes:

    I don't know if this was necessary, but I disabled AV before before beginning the process.

    Prior to renaming thefiles in step 3, running freshclam resulted in a "download failure" error, and suggested that there was an internet connection issue. This was not the case.

    I got this warning after running freshclam, however there didn't seem to be a problem when I re-enabed AV: 
    WARNING: Clamd was NOT notified: Can't connect to clamd through /var/run/clamav/ clamd.ctl: No such file or directory

     

    Many thanks to StephenB  and a post from JohnCM_S  for getttig me started on the right path



NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More