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Forum Discussion
B2squared
Apr 10, 2018Initiate
Anti virus disabled after update 6.9.3
Anti Virus (reported internet not available but it was). Applied update 6.9.3. Still fails to update. Turned off Antivirus. Now AntiVirus fails to restart. Rebooted NAS. Antivirus still wont start. Checked APT logs and latest entry showing:
Start-Date: 2018-04-09 22:24:13
Commandline: apt-get -qq install -fy rn-dictionary freeapp-collection readynasos ca-certificates
Upgrade: readynasos:armel (6.9.3, 6.9.3+2), libapache2-mod-csrf:armel (0.9+netgear4, 0.9+netgear5)
End-Date: 2018-04-09 22:24:17
Is there a problem with 6.9.3+2?
5 Replies
Replies have been turned off for this discussion
- Marc_VNETGEAR Employee Retired
Hi B2squared
Welcome to the Community!
There are no known issues with the Antivirus on 6.9.3
Is your NAS configured with Static IP? If yes, do you have your DNS properly configured?
You may want to try setting the DNS or changing your NAS to acquire DHCP address.
Hope this helps!
Regards
- Marc_VNETGEAR Employee Retired
Hi B2squared
Have you tried updating to ReadyNAS Beta OS 6.9.4? You may want to try updating to this version.
Please make sure NAS can connect on the internet for it to be able to reach the AV update servers
Regards
- yxueNETGEAR ExpertHi, it seems that Anti-virus works well, no problem May 17 11:55:25 NAS-4B readynasd[2292]: Antivirus scanner definition file was updated to 58.24576.
- Marc_VNETGEAR Employee Retired
- B2squaredInitiate
Hi Marc_V, Yes, the AV service is reported working again I wont tempt fate by turning it off and on again just at this juncture! I really appreciate your help and perseverance on the issue, and thanks to those unseen behind you. For anyone wanting more info, a Factory reset did not restart the anti-virus and it required remote help to go in and get it working again. Great help from the Community and Marc-V. .Cheers for now, B2squared
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