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Forum Discussion
JanvdBrink
Feb 01, 2016Tutor
Anti-Virus Plus detects but not removes adware/malware
Hello, I have a Readynas RN102 with 6.4.1. firmware. I have Anti-Virus Plus installed. Today it started detecting Adware (W32/Adware.DEZV-3749 or NsCPUMiner32.exe) and Bitcoinminer trojan (W64Adw...
- Feb 03, 2016
Ha Kodhee,
Thanks. I always keep my antivirus up to date. So that might be the reason no virus is detected (asuming it was a false detection as well).
I did what you suggested and selected / deselected the files of several maps in which the 'infected' files were located. That was an hour ago and I did not get any message. Neither did my scan I scheduled tonight.
So I'll keep my fingers crossed and do a last check tomorrow morning.
StephenB
Feb 02, 2016Guru - Experienced User
kohdee wrote:
We wouldn't delete the whole archive because it has a virus, and we wouldn't go into the archive to delete the virus.
Makes perfect sense to me, I wouldn't want it any other way.
The fact that the OP can't find info.zip is still a bit odd. Does the scanner work recursively (e.g., scan a zip within a zip).?
JanvdBrink
Feb 03, 2016Tutor
Hi, Thank you al for your replies. I did not analyze the issue yesterday, but scheduled a scan (report and block) just now. Strangely enough, I don't get any error message now.
This leaves me with three questions:
- are my data really clean now?
- was there some kind of delay in the previous scan process, in the sense that it still detects virusses etc. if you rerun the scan after a few hours ? Should I wait half a day or so?
- how can I be sure that the scan process has run for real? The standard logging does not mention a scan process has started.
I'll appreciate any comments on this questions. If I don't see any messages from my scan process tomorrow I'll close this discussion,
- kohdeeFeb 03, 2016NETGEAR Expert
We had some false positives on a file so we sent it to the AV people and they released an update today, and now I am not seeing that as a false positive anymore. Perhaps if it was a false reading, it could have been fixed. Try going to the folder where the virus was and select all the files in the folder through Explorer and then de-click and see if you get a virus warning.
- JanvdBrinkFeb 03, 2016Tutor
Ha Kodhee,
Thanks. I always keep my antivirus up to date. So that might be the reason no virus is detected (asuming it was a false detection as well).
I did what you suggested and selected / deselected the files of several maps in which the 'infected' files were located. That was an hour ago and I did not get any message. Neither did my scan I scheduled tonight.
So I'll keep my fingers crossed and do a last check tomorrow morning.
- JanvdBrinkFeb 07, 2016Tutor
Unfortunately, yesterday evening the virus/malware notification started again. This time not only the two mentioned types, but also a third type is detected, a trojan horse: w32/MQRN-8261. It still refers to a info.zip file in several maps. And I still cannot find any files with this name.
It is getting very annoying receiving several hundreds of this messages now ;-(
Anybody any similar experiences?
Thanks,
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