NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
nglshmn
Aug 15, 2017Tutor
Cannot install Apps on 6.8.0
Any attempt on 3 different ReadyNAS's (just updated to 6.8.0 firmware), to install downloaded App .deb files results in "cannot read property 'childNodes' of undefined" error. Doesn't matter which a...
philask
Aug 15, 2017Aspirant
I have the exact same issue with 6.8.0, I can't install or uninstall apps. Looking at dpkg.log it looks like it could be related to cacti.
If I try to uninstall:
2017-08-16 06:30:03 startup packages configure 2017-08-16 06:30:03 configure cacti:all 0.8.8b+dfsg-8+deb8u6 <none> 2017-08-16 06:30:03 status half-configured cacti:all 0.8.8b+dfsg-8+deb8u6
And if I try to install (Plex): (I get the dashboard error Cannot install application plexmediaserver-ros6-binaries. )
2017-08-16 06:31:09 startup packages configure 2017-08-16 06:31:09 configure cacti:all 0.8.8b+dfsg-8+deb8u6 <none> 2017-08-16 06:31:09 status half-configured cacti:all 0.8.8b+dfsg-8+deb8u6 2017-08-16 06:31:12 startup archives unpack 2017-08-16 06:31:12 install plexmediaserver-ros6-binaries:amd64 <none> 1.8.1.4139-c789b3fbb 2017-08-16 06:31:12 status half-installed plexmediaserver-ros6-binaries:amd64 1.8.1.4139-c789b3fbb 2017-08-16 06:31:44 status unpacked plexmediaserver-ros6-binaries:amd64 1.8.1.4139-c789b3fbb 2017-08-16 06:31:44 status unpacked plexmediaserver-ros6-binaries:amd64 1.8.1.4139-c789b3fbb 2017-08-16 06:31:44 startup packages configure 2017-08-16 06:31:44 configure cacti:all 0.8.8b+dfsg-8+deb8u6 <none> 2017-08-16 06:31:44 status half-configured cacti:all 0.8.8b+dfsg-8+deb8u6 2017-08-16 06:31:44 configure plexmediaserver-ros6-binaries:amd64 1.8.1.4139-c789b3fbb <none> 2017-08-16 06:31:44 status unpacked plexmediaserver-ros6-binaries:amd64 1.8.1.4139-c789b3fbb 2017-08-16 06:31:44 status half-configured plexmediaserver-ros6-binaries:amd64 1.8.1.4139-c789b3fbb 2017-08-16 06:31:53 status installed plexmediaserver-ros6-binaries:amd64 1.8.1.4139-c789b3fbb 2017-08-16 06:31:53 status triggers-pending libc-bin:amd64 2.19-18+deb8u10.netgear1 2017-08-16 06:31:54 trigproc libc-bin:amd64 2.19-18+deb8u10.netgear1 <none> 2017-08-16 06:31:54 status half-configured libc-bin:amd64 2.19-18+deb8u10.netgear1 2017-08-16 06:31:54 status installed libc-bin:amd64 2.19-18+deb8u10.netgear1 2017-08-16 06:31:54 startup packages purge 2017-08-16 06:31:54 status installed plexmediaserver-ros6-binaries:amd64 1.8.1.4139-c789b3fbb 2017-08-16 06:31:54 remove plexmediaserver-ros6-binaries:amd64 1.8.1.4139-c789b3fbb <none> 2017-08-16 06:31:54 status half-configured plexmediaserver-ros6-binaries:amd64 1.8.1.4139-c789b3fbb 2017-08-16 06:31:55 status half-installed plexmediaserver-ros6-binaries:amd64 1.8.1.4139-c789b3fbb 2017-08-16 06:31:55 status triggers-pending libc-bin:amd64 2.19-18+deb8u10.netgear1 2017-08-16 06:31:55 status config-files plexmediaserver-ros6-binaries:amd64 1.8.1.4139-c789b3fbb 2017-08-16 06:31:55 purge plexmediaserver-ros6-binaries:amd64 1.8.1.4139-c789b3fbb <none> 2017-08-16 06:31:55 status config-files plexmediaserver-ros6-binaries:amd64 1.8.1.4139-c789b3fbb 2017-08-16 06:31:57 status config-files plexmediaserver-ros6-binaries:amd64 1.8.1.4139-c789b3fbb 2017-08-16 06:31:57 status config-files plexmediaserver-ros6-binaries:amd64 1.8.1.4139-c789b3fbb 2017-08-16 06:31:58 status config-files plexmediaserver-ros6-binaries:amd64 1.8.1.4139-c789b3fbb 2017-08-16 06:31:58 status config-files plexmediaserver-ros6-binaries:amd64 1.8.1.4139-c789b3fbb 2017-08-16 06:31:58 status not-installed plexmediaserver-ros6-binaries:amd64 <none> 2017-08-16 06:31:58 trigproc libc-bin:amd64 2.19-18+deb8u10.netgear1 <none> 2017-08-16 06:31:58 status half-configured libc-bin:amd64 2.19-18+deb8u10.netgear1 2017-08-16 06:31:58 status installed libc-bin:amd64 2.19-18+deb8u10.netgear1 2017-08-16 06:31:58 startup packages configure 2017-08-16 06:31:58 configure cacti:all 0.8.8b+dfsg-8+deb8u6 <none> 2017-08-16 06:31:58 status half-configured cacti:all 0.8.8b+dfsg-8+deb8u6
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!