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Forum Discussion
Cannot install Apps on 6.8.0
Any attempt on 3 different ReadyNAS's (just updated to 6.8.0 firmware), to install downloaded App .deb files results in "cannot read property 'childNodes' of undefined" error. Doesn't matter which a...
I saw this very issue mentioned in the release notes for 6.8 as a known problem that will be addressed in 6.8.1. It just says "apps installed from UI, workaround is to install manually." But given how it's described here, it sounds like you DID download the .deb and install as "upload" in the apps page? IF so, then I'm avoiding 6.8.0 until this is fixed. That's a super nasty problem I'm stunned wasn't caught in beta.
btaroli wrote:
That's a super nasty problem I'm stunned wasn't caught in beta.
Since it's listed as a known problem, it was either caught in beta or in Netgear's testing.
I don't know why they released it with that bug.
StephenB wrote:Since it's listed as a known problem, it was either caught in beta or in Netgear's testing.
Except that the work-around either doesn't work or is incomplete. If by "manually install the app" they mean via the Upload button on the Apps page (which is still part of the UI, which it says is broken), that doesn't work, either. If they mean via SSH and the command line, they certainly need to give more information, starting with "No work-around except via SSH, which may result in denial of support."
Sandshark wrote:
StephenB wrote:
Since it's listed as a known problem, it was either caught in beta or in Netgear's testing.
Except that the work-around either doesn't work or is incomplete. If by "manually install the app" they mean via the Upload button on the Apps page (which is still part of the UI, which it says is broken), that doesn't work, either. If they mean via SSH and the command line, they certainly need to give more information, starting with "No work-around except via SSH, which may result in denial of support."
The issue is that when you attempt to update apps using UI (using the UPDATE button next to apps that are availalbe), it doesn't send the correct command to start the update; that's what is fixed in 6.8.1. The issue in this thread is unrelated to the updating of apps in general. This is a packaging issue that the cacti package maintainer needs to fix. I can look into and resolve this for you guys in this thread if you enable Secure Diagnostics mode and PM me your port number. I can let you know what problem your NAS is actually having with apps (since this is really a case-by-case thing, not a widespread issue) and address it.
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