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Forum Discussion

nglshmn's avatar
nglshmn
Tutor
Aug 16, 2017

Cannot install Apps on 6.8.0

Any attempt on 3 different ReadyNAS's (just updated to 6.8.0 firmware), to install downloaded App .deb files results in "cannot read property 'childNodes' of undefined" error.  Doesn't matter which a...
ChildNodes
error
Netgear Apps & Add-ons
RN314
kohdee's avatar
kohdee
NETGEAR Expert
Aug 23, 2017

 The problem is not really a bug in readynasos -- the bug lies in that the cacti application that one of you were installing (based on one of the comments in this thread earlier) can't fully install itself. Once you have an app that fails to install fully, it holds up other apps from installing properly. readynasos tries to work around some of those problems (which we have greatly improved). There's a log called install_debpkg.log that says what the problem was with installing the application.  That can help debug app installation 

philask's avatar
philask
Aspirant
Aug 23, 2017

Thanks, so this is our fault?

  • kohdee's avatar
    kohdee
    NETGEAR Expert
    Aug 23, 2017

     

    philask wrote:

    Thanks, so this is our fault?

    No, it is not your fault.  Apps are built by package developers. App devs need to update their packages to ensure smooth transitions during upgrade. 

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