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cmav's avatar
cmav
Aspirant
Dec 03, 2018
Solved

Cannot install Plex on Ultra2

Hi,

 

I had an old copy of Plex installed on my readynas ultra 2 however it was outdated so I decided to update it.

 

I went to the Plex site and downloaded the Intel version of Plex (I even tried the 2 Arm versions). On trying to install the app via admin interface I got the error "Update file is not valid for this architecture.".  So I tried to install the old app and try again but i still get this error.

 

Does anyone know why and how to fix this?

 

Many thanks

cmav

8 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi cmav

     

    Welcome to the Community!

     

    What firmware are you running? For Ultra 2 if right it should be intel 4.x, the Intel 6.x on the download site is for newer models. Support for OS 4 stopped according to this article.

     

    I'm not sure if upgrading your Ultra 2 to OS 6 would help but you may want to try. Just note that NETGEAR does not support upgrade of Legacy NAS.

     

    Other users who still have a copy of the previous version might be able to provide you a download link. 

     

    Hope this helps!

     

     

    Regards

     

     

    • cmav's avatar
      cmav
      Aspirant

      Thanks, I dont suppose anybody has the old version to share? :-)  thanks all

      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        Hi @cmav

         

        Kindly try this link I made, This should support OS 4 Plex Server App add-on

         

        I edited the link, this is a new file

         

         

        Hope this helps!

         

         

        Regards

         

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