NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cmav
Dec 03, 2018Aspirant
Cannot install Plex on Ultra2
Hi,
I had an old copy of Plex installed on my readynas ultra 2 however it was outdated so I decided to update it.
I went to the Plex site and downloaded the Intel version of Plex (I even tried the 2 Arm versions). On trying to install the app via admin interface I got the error "Update file is not valid for this architecture.". So I tried to install the old app and try again but i still get this error.
Does anyone know why and how to fix this?
Many thanks
cmav
Hi @cmav
Kindly try this link I made, This should support OS 4 Plex Server App add-on
I edited the link, this is a new file
Hope this helps!
Regards
8 Replies
Replies have been turned off for this discussion
- Marc_VNETGEAR Employee Retired
Hi cmav
Welcome to the Community!
What firmware are you running? For Ultra 2 if right it should be intel 4.x, the Intel 6.x on the download site is for newer models. Support for OS 4 stopped according to this article.
I'm not sure if upgrading your Ultra 2 to OS 6 would help but you may want to try. Just note that NETGEAR does not support upgrade of Legacy NAS.
Other users who still have a copy of the previous version might be able to provide you a download link.
Hope this helps!
Regards
- cmavAspirant
Thanks, I dont suppose anybody has the old version to share? :-) thanks all
- Marc_VNETGEAR Employee Retired
Hi @cmav
Kindly try this link I made, This should support OS 4 Plex Server App add-on
I edited the link, this is a new file
Hope this helps!
Regards
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!