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ClamAV is not updating. Error 503
I am getting regular emails about my readynas' AV being out of date. I logged on and ran freshclam getting back ClamAV update process started at Wed May 12 11:31:09 2021 WARNING: Your ClamAV in...
Hi @Sandshark,
We are still investigating why the AV database is still not updating for some users even after updating to 6.10.5.
For this particular case, L3 checked /var/lib/clamav and saw that daily.cld was still outdated. L3 needs to renew it so they removed the two files (daily.cld and mirrors.dat) then ran freshclam.
If the user is knowledgeable in Linux, they can try this, but it will be best if they can send the logs to me or @Marc_V so we can forward this to the appropriate team and they can further investigate the issue
Regards,
Yes, I also noticed a button called "UI" i must of hit that I assume that is what caused the lock and other GUI issues.
I am still getting the update error
# freshclam -v Current working dir is /var/lib/clamav Max retries == 5 ClamAV update process started at Thu May 13 11:58:47 2021 Using IPv6 aware code Querying current.cvd.clamav.net TTL: 1764 Software version from DNS: 0.103.2 WARNING: Your ClamAV installation is OUTDATED! WARNING: Local version: 0.100.2 Recommended version: 0.103.2 DON'T PANIC! Read https://www.clamav.net/documents/upgrading-clamav main.cvd version from DNS: 59 main.cld is up to date (version: 59, sigs: 4564902, f-level: 60, builder: sigmgr) daily.cvd version from DNS: 26169 Retrieving http://database.clamav.net/daily-25994.cdiff Ignoring mirror 2606:4700::6810:da54 (due to previous errors) Ignoring mirror 2606:4700::6810:db54 (due to previous errors) Ignoring mirror 104.16.218.84 (due to previous errors) Ignoring mirror 104.16.219.84 (due to previous errors) Ignoring mirror 2606:4700::6810:da54 (due to previous errors) Ignoring mirror 2606:4700::6810:db54 (due to previous errors) Ignoring mirror 104.16.218.84 (due to previous errors) Ignoring mirror 104.16.219.84 (due to previous errors) WARNING: getpatch: Can't download daily-25994.cdiff from database.clamav.net Retrieving http://database.clamav.net/daily-25994.cdiff Ignoring mirror 2606:4700::6810:db54 (due to previous errors) Ignoring mirror 2606:4700::6810:da54 (due to previous errors) Ignoring mirror 104.16.218.84 (due to previous errors) Ignoring mirror 104.16.219.84 (due to previous errors) WARNING: getpatch: Can't download daily-25994.cdiff from database.clamav.net Retrieving http://database.clamav.net/daily-25994.cdiff Ignoring mirror 2606:4700::6810:db54 (due to previous errors) Ignoring mirror 2606:4700::6810:da54 (due to previous errors) Ignoring mirror 104.16.218.84 (due to previous errors) Ignoring mirror 104.16.219.84 (due to previous errors) WARNING: getpatch: Can't download daily-25994.cdiff from database.clamav.net Retrieving http://database.clamav.net/daily-25994.cdiff Ignoring mirror 2606:4700::6810:da54 (due to previous errors) Ignoring mirror 2606:4700::6810:db54 (due to previous errors) Ignoring mirror 104.16.219.84 (due to previous errors) Ignoring mirror 104.16.218.84 (due to previous errors) WARNING: getpatch: Can't download daily-25994.cdiff from database.clamav.net Retrieving http://database.clamav.net/daily-25994.cdiff Ignoring mirror 2606:4700::6810:da54 (due to previous errors) Ignoring mirror 2606:4700::6810:db54 (due to previous errors) Ignoring mirror 104.16.218.84 (due to previous errors) Ignoring mirror 104.16.219.84 (due to previous errors) WARNING: getpatch: Can't download daily-25994.cdiff from database.clamav.net WARNING: Incremental update failed, trying to download daily.cvd Whitelisting short-term blacklisted mirrors Retrieving http://database.clamav.net/daily.cvd Ignoring mirror 2606:4700::6810:db54 (due to previous errors) Ignoring mirror 2606:4700::6810:da54 (due to previous errors) Ignoring mirror 104.16.219.84 (due to previous errors) Ignoring mirror 104.16.218.84 (due to previous errors) Ignoring mirror 2606:4700::6810:db54 (due to previous errors) Ignoring mirror 2606:4700::6810:da54 (due to previous errors) Ignoring mirror 104.16.219.84 (due to previous errors) Ignoring mirror 104.16.218.84 (due to previous errors) WARNING: Can't download daily.cvd from database.clamav.net Trying again in 5 secs...
And I am on version 6.10.5
Hi @Sandshark,
We are still investigating why the AV database is still not updating for some users even after updating to 6.10.5.
For this particular case, L3 checked /var/lib/clamav and saw that daily.cld was still outdated. L3 needs to renew it so they removed the two files (daily.cld and mirrors.dat) then ran freshclam.
If the user is knowledgeable in Linux, they can try this, but it will be best if they can send the logs to me or @Marc_V so we can forward this to the appropriate team and they can further investigate the issue
Regards,
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