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joanBC's avatar
joanBC
Aspirant
Jun 16, 2021

Error Backing up files with hash symbol as leading character '#' in filename

Hi,

RN424, FW 6.10.5

I'm successfully backing up my files from a share (local) in the RN424 into a FTP server configured in the same RN424 unit (remote). To do so I'm using the backup up functionality in the ReadyNAS GUI.

The issue is files with a leading hash char in filenames are not backed up because:

 

Cannot copy joan/...long_path_bla_bla.../#meia (2021_04_29 08_03_27 UTC).log! URL using bad/illegal format or missing URL

 

I just renamed the very same files adding a prefix like 'data_' and not removing the hash file (just adding a prefix), and then everything works ok.

 

The question is just: Is this a limitation by design, a bug, or what?

 

Thanks

2 Replies

Replies have been turned off for this discussion
  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi joanBC,

     

    Welcome to the Community!

     

    If you tried removing the # on the affected files, does it work?

     

    Can you also provide the whole error message? It can be a path limitation too, but it is hard to say because the whole path is filtered out.

     

    Regards,

    • joanBC's avatar
      joanBC
      Aspirant

      Hi,

       

      thank you for your interest.

       

      As I said in my initial message, just adding a prefix to the file, that is, making the char '#' not leading char in the filename, is enough to make the copy work. No need to change path, so path is not the issue here.

       

      let's take for instance that:

      Copy (F) joan/SERVERJOAN/Da...--not--so--long--path--here--...irc/irc_#meia_20000809 (2021_06_15 09_23_48 UTC).log

       

      works just fine because the file name does not longer begins with char '#'

       

      whereas:

       

      Cannot copy joan/SERVERJOAN/Da...--not--so--long--path--here--...irc/#meia_20000809 (2021_04_29 08_03_27 UTC).log! URL using bad/illegal format or missing URL

       

      So my guess is files with leading # char cannot be copied using ReadyNAS Backup tool. Does this happens to enybody else?

       

      Regards

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