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stevestoke's avatar
stevestoke
Follower
Oct 26, 2015

Issues playing videos on Samsung S5 via Plex App on Netgear 104 NAS

I am a complete beginner with using plex after just purchasing a Netgear 104 NAS  but i'm having some major issues. 

 

I have downloaded the plex app onto my Samsung G5 and Samsung Galaxy Tab 4 and i am am able to watch the movies when i am connected to the NAS/Plex server via my home WiFi.

 

The problems start as soon as i switch off the WiFi on my devices and click on a movie, then click on 'play'. i get the following error messages:

 

"The server is not powerful enough to convert the video""

 

I read the suppport fomum on plex and changed my settings and increased the video setting to 'maximum' the 'minium'for both local and while using mobile data. 

 

Is there anyone that can help me here!!

 

2 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    On the plex app - what are the setting for "Quality over wfi' and "quality over mobile network".

     

    The defaults are 2 Mbps 720p for WiFi and 1.5 Mbps 480p for cellular.

     

    Do you have an unlimited data plan?

  • I have a 104 and a 314, the 104 won't transcode, maybe on droid app end try changing directplay settings and disable trasncode.

    if not will need to reduce local bitrate on lan.

    314 does transcode so works well on my galaxy s5 and galaxy tab pro 12

    my 104 is so bad at it I don't even try

     

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