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Forum Discussion
nhelp
Aug 22, 2015Aspirant
Management Service is offline - Due to Plex
I have a RN104 and use it primarily as a streaming media server. Any attempts to use plex (installed on the RN) results in the systems management service going offline in addition to the front interf...
StephenB
Aug 23, 2015Guru - Experienced User
I have seen the web ui become unresponsive for a bit when plex was building or updating a library. Not sure, but I suspect that's a task prioritization issue.
But I haven't seen the web ui become unresponsive simply because I was using plex. Only when I was creating or updating a large library.
Are you seeing something different?
- mdgm-ntgrAug 23, 2015NETGEAR Employee Retired
Which services are you running? The 100 series is a cost effective storage solution and some combinations of services don't work well.
When you encounter the issue can you download the logs using RAIDar 6.0 (if you can't reboot the system and try to download the logs) and send them in?- nhelpAug 23, 2015Aspirant
Appreciate the response. Currently I have: SMB, AFP, Rsync, NFS, UPnP, FTP, http, and https running on my 104. The only app that I have running is Plex. Consistently when I install and run Plex, I run into this issue. If I restart my RN the problem goes away for a few hours, then the managment service shutdown again. To your point on Raidar, I have to use it to restart the system because this issue makes the web interface and power button unusable.
- nhelpAug 23, 2015Aspirant
Yes, the issue is not associated to the plex library update; even after the library update the detailed issues persist and are only temporarily resolved via a restart (using RaidAr).
- StephenBAug 23, 2015Guru - Experienced User
You tried uninstalling/reinstalling plex?
Also are you using the normal 32400 port for the plex interface?
- vandermerweAug 23, 2015Master
Have you tried mdgm's suggestion to turn off as many services as you can and seeing if the problem goes away?
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