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Forum Discussion
Solved
Milestone Arcus license entry
I am trying to enter the license with no success.
When I login to https://milestone.netgear.com/, with MyNETGEAR credentials, the following error appears:
"Could not open Hibernate Session for transaction; nested exception is org.hibernate.exception.Generic. Could not open connection."
Hi Marty_M,
The issue has been resolved by the Netgear support team. There was a problem with the portal.
Thank you.
2 Replies
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Hello rblanco,
It does appear that you are having trouble activating the license for Milestone Arcus. I may need to seek assistance with the concern to the appropriate department since when I try it just does not load and stuck. May I ask for a screenshot of the error message you are getting for reference.
Welcome to the community!
Regards,
Marty_M
NETGEAR Community TeamHi Marty_M,
The issue has been resolved by the Netgear support team. There was a problem with the portal.
Thank you.
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