Forum Discussion

Aspirant

Mar 17, 2018

Solved

Milestone Arcus license key expired

Hello, I am trying to enter my license key at https://milestone.netgear.com/activate and I get an error code which says License Key is expired. I copied and pasted from the e-mail from the 3rd p...

Netgear Apps & Add-ons

Marc_V
Mar 22, 2018
Hi @russalred

Can you please try to activate the license again, it should work okay now.

Regards

russallred

Aspirant

Mar 18, 2018

Hello Marc and thank you for replying.

I bought RNVMSMA4-10000S (For Milestone 4 channel) from Netgear4Less.com . I tried to activate originally using the chrome browser, but I get the same result using IE. I sent an e-mail to the seller.

We'll see. Thank you.

Marc_V

NETGEAR Employee Retired

Mar 19, 2018

Hi russallred

Can you also PM me the license key and also a screenshot of the error message.

Regards

Marc_V
NETGEAR Employee Retired
Mar 22, 2018
Hi @russalred

Can you please try to activate the license again, it should work okay now.

Regards
- try2help
  Aspirant
  Mar 22, 2018
  We found an issue in the backend, the fix is to be deployed tonight Pacific time, please try to activate again tomorrow morning. Thank you!
  - russallred
    Aspirant
    Mar 23, 2018
    Hello and thank you for looking into this. I am getting a different error at this time.