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realtek1's avatar
realtek1
Apprentice
Aug 17, 2017

Milestone Arcus

Hi,   I have a ReadyNAS 526X and I installed Milestone Arcus, can you please confirm if you should get a free license as part of the 526X? The Netgear website emplies this is the case when viewing ...
Netgear Apps & Add-ons
yoban's avatar
yoban
Apprentice
Aug 17, 2017
JennC wrote:

.... Licenses are sold in 1, 4 and 8 packs. Each license will be good for 5 years....

Do you think that Netgear would look at offering a license conversion from Readynas Surveillance to Milestone Arcus? Although if I have to renew every 5 years, this would put me off a bit.

Having used Milestone's Xprotect, Readynas Surveillance has a long way to go.

JennC's avatar
JennC
NETGEAR Employee Retired
Aug 17, 2017

Hello yoban ,

 

Maybe, but I am not sure as there are no plans as of now.

 

Milestone and ReadyNAS Surveillance are completely separate products. There is no way to convert ReadyNAS Surveillance licenses to Milestone. Take note that ReadyNAS Surveillance licenses are permanent to the chassis while Milestone Arcus' only lasts 5 years.

 

Also, ReadyNAS Surveillance will still be available and will still supported.

 

Regards,

  • JBDragon1's avatar
    JBDragon1
    Virtuoso
    Aug 20, 2017

    I can't seem to find prices. How much per camera?  Then it's only good for 5 years and I have to fork out again, every 5 years?  If you have to hide the prices, It can't be cheap.  I'm trying to google the info and I can't find any prices.  I go to their web site, No prices that I can find.  

     

    I can only guess how much say 16 camera's would cost, and every 5 years.   Think there's much cheaper solutions then this.

     

    • jlficken's avatar
      jlficken
      Aspirant
      Aug 23, 2017

      I installed Milestone Arcus as well on my RN516 but will be removing it as my WD MyCloud doesn't have the 5 year license renewal requirement.

      • JennC's avatar
        JennC
        NETGEAR Employee Retired
        Aug 23, 2017

        Hello realtek1,

         

        We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 

        If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
         
        The Netgear community looks forward to hearing from you and being a helpful resource in the future!
         
        Regards,

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