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grisza's avatar
grisza
Aspirant
May 11, 2018
Solved

Milestore Surveillance can not activate license

Hi,

Just bought new 4 camera license from NetGear4Less Store and can not activate it for some reason?

I am trying to activate it here:

https://milestone.netgear.com/activate

My RN424 is  registered in the Netgear system.

 

And this is what i get:

Failed to call Get Provisioned API

 

Could You guide me what to do, please?

 

Many Thanks

 

 

  • Hi grisza,

     

    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

     

    If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
     
    The Netgear community looks forward to hearing from you and being a helpful resource in the future!
     
    Regards,

3 Replies

Replies have been turned off for this discussion
  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi grisza,

     

    Welcome to the Community!

     

    Have you tried using a different a web browser or a different computer?

     

    Regards,

    • JohnCM_S's avatar
      JohnCM_S
      NETGEAR Employee Retired

      Hi grisza,

       

      We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

       

      If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
       
      The Netgear community looks forward to hearing from you and being a helpful resource in the future!
       
      Regards,

      • grisza's avatar
        grisza
        Aspirant

        Hi,

        the license start working the next day on this same computer.

        Thank you for your help

        Greg

         

         

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