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Forum Discussion

Skipanderson52's avatar
Nov 27, 2016
Solved

Plex upgrade Failed. Fails to reinstall old app.

Plex upgrade Failed.  Fails to reinstall old app  No ICON to delete app from browser page.

 

I have
       HW: READYNAS 51600,
      SW version6.6.0
and upgraded
      plex from plexmediaserver-ros6-binaries_1.2.7.2987-1bef33a_amd64
to newest version (see log below).
It failed.

 

Log entry shows:
Fri Nov 25 2016 15:25:59
System: Cannot install application C:\Users\Skip Anderson\Desktop\For Server\plexmediaserver-ros6-binaries_1.2.7.2987-1bef33a_amd64.deb.
Fri Nov 25 2016 15:24:18
System: Cannot install application C:\Users\Skip Anderson\Desktop\plexmediaserver-ros6-binaries_1.3.0.3059-6277334_amd64.deb.
Fri Nov 25 2016 15:10:12
System: Cannot install application C:\Users\Skip

 

Now what? Manual uninstall of Plex app package?  Do you have a recommended procedure?

 

Or what is recommended?

 

Skip

  • It could be a browser compatibility issue. Can you try installing the app using a different web browser?

4 Replies

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Can you send me your logs (see the Sending Logs link in my sig)?

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired

      It could be a browser compatibility issue. Can you try installing the app using a different web browser?

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