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davidereitano's avatar
Aug 15, 2017

Problems syncing entire Dropbox

Hello.

I am experiencing some problems with Dropbox sync on my two RN104 6.7.5

They're both configured with the same Dropbox account for syncing the entire public folder on the "Dropbox" share.

First problem: Dropbox service starts and search for changes, i know that there aren't changes but the still syncing some files (4 zips over 2gb each), if the file is already present in the share, they keeps uploading to dropbox even if files are already in my dropbox.

Second problem: if i move a file (for example an image) from a folder to another, on Readynas i see the file in a new folder for example if i move from **generic folder** to "Images", on the readynas i see the new file in the "images" folder but "Images" is still present; so, they download the new files in a folder with the same name but lowercase first letter.

Anyone experiencing this? how can i solve?

14 Replies

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  • Marty_M's avatar
    Marty_M
    NETGEAR Employee Retired

    Hello davidereitano,

     

    It does appear that you are having trouble with ReadyDrop feature of the NAS. May I verify how is the sync direction setup? Is it possible to provide a screen shot of the error you are explain. Firmware version 6.8.0 is already release you may try this version and check if it will help with the concern.

     
    Welcome to the community!
     
    Regards,
    Marty_M 
    NETGEAR Community Team

    • davidereitano's avatar
      davidereitano
      Aspirant

      Hello.

      i have updated both 104 with latest firmware (6.8.0) but nothing changed.
      On one of them i disabled Dropbox, deleted every file in share, copied from pc the entire folder and reactivated service.

      After some hours, it began to upload files that are already present in dropbox.

    • Marty_M's avatar
      Marty_M
      NETGEAR Employee Retired

      Hello davidereitano,

       

      Can you provide a screenshot of the dropbox setting. There is a possibility that the share is set to sync with the dropbox folder.
       
      Regards,
      Marty_M 
      NETGEAR Community Team

  • Marty_M's avatar
    Marty_M
    NETGEAR Employee Retired

    Hello davidereitano,
     
    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 

     

    The Netgear community looks forward to hearing from you and being a helpful resource in the future!

     

    Regards,
    Marty_M
    NETGEAR Community Team

    • Marty_M's avatar
      Marty_M
      NETGEAR Employee Retired

      Hello davidereitano,
       
      We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 

       

      The Netgear community looks forward to hearing from you and being a helpful resource in the future!

       

      Regards,
      Marty_M
      NETGEAR Community Team

      • davidereitano's avatar
        davidereitano
        Aspirant

        Hello.

        Here's my configuration.

        I've done some more changes (including a complete reset of the system and hard disks) but the problem persists.

         

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