Forum Discussion

Apprentice

Aug 17, 2017

Milestone Arcus

Hi, I have a ReadyNAS 526X and I installed Milestone Arcus, can you please confirm if you should get a free license as part of the 526X? The Netgear website emplies this is the case when viewing ...

Netgear Apps & Add-ons

jlficken

Aspirant

Aug 23, 2017

I installed Milestone Arcus as well on my RN516 but will be removing it as my WD MyCloud doesn't have the 5 year license renewal requirement.

yoban

Apprentice

Aug 29, 2017

jlficken wrote:
I installed Milestone Arcus as well on my RN516 but will be removing it as my WD MyCloud doesn't have the 5 year license renewal requirement.

Gosh that will be a large game breaker. A a user why would you buy Readynas for Arcus with a limiting license when WD MyCloud is unlimited as per jlficken post.

Suggest someone passes this back to Sales and Marketing at Netgear. In fact, suggest to them to depreciate Readynas Surveillance and migrate all users to Arcus, unless Netgear are prepared to put some serious development in to their application to bring it up to speed with other players like Arcus, Sighthound, BlueIris.

robm42
Aspirant
Jan 03, 2018
I agree that ReadyNAS surveillance has been abandoned by Netgear and they should offer an upgrade path to Milestone Arcus. At this time the iOS application will no longer run under iOS 11 because it was never updated to work with the newer OS. I reported this in another thread months ago. The web interface / java app also no longer runs on any modern web browser.

I also can report that multiple emails to sales@netgear.com asking how to buy a Milestone licenes have gone ignored. It is truly sad how awful Netgear has become that they don't even want to sell or support their products any longer.

I have been a ReadyNAS user since it was owned by Infrant and while I loved the hardware, I will never buy another Netgear product again due to the awful support experiences I have had since Netgear bought them.

-Rob