NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
fordem
Apr 14, 2018Mentor
ReadyNAS 102 & Insight App
I just bought a new Netgear switch & wireless access point and installed the new Insight app on my phone - the app recognizes my previously installed ReadyNAS RN102 and says it is unclaimed, attempti...
JohnCM_S
Apr 15, 2018NETGEAR Employee Retired
Hi fordem,
Upon checking this article, it appears that RN100 series is not included on the list of devices that Insight supported which could be the reason you are not able to add it. The ReadyNAS should be on at least OS 6.8.0 firmware and the models that are supported are RN2xx and above.
Regards,
fordem
Apr 15, 2018Mentor
Which then leads me to my next question ...
Why is the Netgear Insight app telling me that it is? I have other, older Netgear devices on my network which the app does not suggest I can manage - how do I get rid of the prompts?
For what it's worth, the RN102 is running Ver. 6.9.3 of the OS, which I believe to the current stable version.
- bedlam1Apr 15, 2018Prodigy
ReadyNasPro 4 on 6.9.3 also denied.......Why ????
- JohnCM_SApr 18, 2018NETGEAR Employee Retired
Why is the Netgear Insight app telling me that it is? I have other, older Netgear devices on my network which the app does not suggest I can manage - how do I get rid of the prompts?
For what it's worth, the RN102 is running Ver. 6.9.3 of the OS, which I believe to the current stable version.
I just got an information that the RN100 series are currently being tested for Insight. A decision would likely be made in the next 4 to 5 weeks to bring Insight support to the RN100 series.
ReadyNasPro 4 on 6.9.3 also denied.......Why ????
The ReadyNAS Pro 4 is also not included as one of the models that supports Insight. It is very unlikely that they will bring Insight support for this model.
- bedlam1Apr 18, 2018Prodigy
Another shortsighted fail for Netgear then
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!