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Forum Discussion
Readycloud Android app cant see shares
I have a Ready NAS RN212 with 2 x 4TB drives.I have managed to set this up as admin and configure the shares I want to assign to 2 different users. The users can access these shares locally on deskto...
Hi bals76,
Welcome to the Community!
Have you tried deleting and then re-inviting that ReadyCLOUD user? If you have not done that yet, you may try that first and check if that user will be able to see the shares using the ReadyCLOUD app.
Regards,
Hi JohnCM_S.
I have tried the following after trying to find answers for similar problems online:
Reboot the NAS
Uninstall and reinstall the Readycloud Android App
Delete the shared "Share" and recreating it
Delete the relevant Cloud User and re-creating it
Ticking and unticking different permissions to see if it makes a difference - which it didnt.
When I use the admin account or the other Readycloud User credentials on this users mobile Phone, I can see and access the shares. But when I use this specific user's credentials, I can only see the device and when I click on the device, it says that the user has no shares.
As Admin, when I initially sent the user the invite, i got some message saying that the email address exceeded 31 characters, but it is still ok to use that email to login. Also, after I deleted the Cloud user account (and rebooted the NAS for good measure :-) ) and resent the invite (2nd, 3rd and 4th time) the cloud user clicked on the link in the email he received, but did not have to register again, his cloud account was already created from the first time. He also did not get the message asking to bind the account.
I will try deleting the account and creating it again, but hoping the above additional info will shed some light?
Thank you
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