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Forum Discussion
Bigcoop12
Aug 13, 2017Aspirant
ReadyNAS 312 ReadyNAS Photos II not sending Invites
I have not been able to send invites, The system said Invite sent but I never receive it, I have tried sending to many different email addreses and I have check in the junk mail folders. I have run d...
StephenB
Aug 13, 2017Guru - Experienced User
What firmware are you running?
Bigcoop12
Aug 13, 2017Aspirant
Yes I am up todate firmware is 6.7.5
- JennCAug 14, 2017NETGEAR Employee Retired
Hello Bigcoop12,
The latest is 6.8.0. If your NAS is not detecting it when you check for updates, it must be because it is not uploaded yet to the update server. You may download it and upgrade the firmware manually.
Regards,
- AstranomicalAug 16, 2017Aspirant
I am having this problem too. I previously had the same issue in early 2015 (see topic "ReadyNAS Photos II not sending Invites #24755757") which was resolved by an action occuring on the backend. I cannot remember what the action was but I think it was as simple as a reboot or cache flush. Netgear Moderator "mdgm" assisted in resolving the issue then. Nothing was needed on my device. I would be great if someone at Netgear could look into the history of this previous case and perform the same action again!
- Marty_MAug 16, 2017NETGEAR Employee Retired
Upon checking the ticket, there must have been a problem on one of our servers back then which has been resolved and for that you were able to send the invite.
Regards,
Marty_M
NETGEAR Community Team
- Bigcoop12Aug 16, 2017Aspirant
I have installed the new firmware and still same issue. This is on Netgears end.
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