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Retired_Member's avatar
Retired_Member
May 11, 2020
Solved

ReadyNAS 516 - unable to uninstall prestashop app

hello,

 

i cant uninstall prestashop app. what can i do delete it?

  • Retired_Member's avatar
    Retired_Member
    May 25, 2020

    i found a soloution:

     

    1. connect with ssh to the readynas

    2. i tried to delete the folder: /apps/prestashop/ with an error message.... cant delete all files in this folder

    3. reboot readynas

    4. i tried to uninstall prestahop app again and it works fine

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  • Retired_Member's avatar
    Retired_Member

    here another screeshot

    • Marc_V's avatar
      Marc_V
      NETGEAR Employee Retired

      Retired_Member

       

      Have you tried using a different browser? or rebooting the NAS? If it's still not able to uninstall the app you may want to try doing OS-Reinstall before trying again.

       

      What version of FW are you running?

       

      HTH

      • Retired_Member's avatar
        Retired_Member

        yes, i tried differnet browsers and rebooting.

        i´m using firmware 6.10.3

         

        are the hard drives deleted when I reinstall the os?

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