The ReadyCloud IOS app is broken. It does not work on IOS 16.2 or higher. It logs in, shows my devices and just hangs. I know it worked specifically on IOS 15.7.3. It broke somewhere around IOS 16.2 or make be right before. Can you please fix this?

ReadyCloud is being taken out of service next month, so it is highly unlikely that anything will be done with the app at this point. In what way are you using ReadyCloud (so alternatives can be suggested)?

Hello scravatt Note : NETGEAR will be terminating ReadyCLOUD service by April 1st, 2023. ReadyCLOUD mobile app, desktop application, and ReadyCLOUD web portal readycloud.netgear.com will all be terminated by April 4th,2023. After that date, you can continue to access locally yourReadyNAS, or access locally the USB drive connected to the routers, butremote access won’t be available. Have a lovely day, Ankit GNetgear Team

scravatt wrote: Probably a simple fix to get it working. But unlikely they will touch it, since they are dropping the service anyway. scravatt wrote: I just use it to access files on my NAS remotely. Are you interested in alternative solutions? There are a couple: using a router-hosted VPN (for instance OpenVPN, which is in the Nighthawk and Orbi routers) using ZeroTier (which would be run on the RN516) using port-forwarding for FTPS or SFTP

scravatt wrote: how to i setup for FTPS or SFTP? FTPS is a bit easier - you go into the FTP settings in services, and check "Enable Force FTPS" That ensures that unencrypted FTP will be rejected. Set the Authentication Mode to "User". On the client side, you configure the connection to use "explicit TLS", and use a local NAS user account and password. Personally I recommend using non-standard ports (for instance, 54321 for the control port, and 54322-54326 for passive ports). The number of passive ports depends on the number of simultaneous users accessing the NAS. I find that 4 ports per user is a good number. This port range (54321-54326 in this example) needs to be forwarded to the NAS in your router. You will also want to run DDNS so you can use a name to reach the NAS instead of using an IP address. Most routers include DDNS support. NoIP.com is one provider that still has a free DDNS service. One complication with FTPS is the "Masquerade Address". This can get in the way if you want to use FTPS both on your lopal network and remotely. If you only use it remotely, then you can set the masquerade address to your DDNS name. Some clients - notably FileZilla - don't require masquerading. So you can use one of those clients, and set the Masquerade Address to disabled. That would allow both local and remote access with that client. FileZilla is available for iOS, but I don't know what alternatives would work w/o masquerading with Android.

I just use it to access files on my NAS remotely. I use the IOS app to do that when I'm mobile. It works on IOS 16.2 but not on 16.3. Probably a simple fix to get it working.

Readynas 51600 | NETGEAR Communities

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Sandshark
Sensei - Experienced User
Jan 31, 2023
ReadyCloud is being taken out of service next month, so it is highly unlikely that anything will be done with the app at this point.

In what way are you using ReadyCloud (so alternatives can be suggested)?
- scravatt
  Apprentice
  Feb 03, 2023
  I just use it to access files on my NAS remotely. I use the IOS app to do that when I'm mobile. It works on IOS 16.2 but not on 16.3. Probably a simple fix to get it working.
  - StephenB
    Guru - Experienced User
    Feb 03, 2023
    scravatt wrote:
    
    Probably a simple fix to get it working.
    
    But unlikely they will touch it, since they are dropping the service anyway.
    
    scravatt wrote:
    
    I just use it to access files on my NAS remotely.
    
    Are you interested in alternative solutions? There are a couple:
    
    using a router-hosted VPN (for instance OpenVPN, which is in the Nighthawk and Orbi routers)
    
    using ZeroTier (which would be run on the RN516)
    
    using port-forwarding for FTPS or SFTP
- klausn
  Tutor
  Mar 05, 2023
  Hi,
  
  Just I wonder why it stops?
  
  I have seen this topic else on the Netgear platform but can't reply on it..... and it seems it doesn't work anymore for some month.
  It was a real pleasure to use it.....such a sadness then we need to switchover to another vendor.
  - klausn
    Tutor
    Mar 05, 2023
    Or build your own VPN connection.
AnkitGH
NETGEAR Moderator
Feb 02, 2023
Hello scravatt

Note : NETGEAR will be terminating ReadyCLOUD service by April 1st, 2023. ReadyCLOUD mobile app, desktop application, and ReadyCLOUD web portal readycloud.netgear.com will all be terminated by April 4th,
2023. After that date, you can continue to access locally your
ReadyNAS, or access locally the USB drive connected to the routers, but
remote access won’t be available.

Have a lovely day,
Ankit G
Netgear Team

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Readynas 51600

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