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Forum Discussion
givememynamebak
Aug 12, 2017Luminary
ReadyNAS Pro 6 & Milestone Arcus
I have 3 ReadyNAS boxes, and have recently installed Milestone Argus which has a 30 day license for 2 cameras. Can you please inform me of how to obtain a license? I have 8 cameras for my residence...
kohdee
Aug 23, 2017NETGEAR Expert
We were able to change the 30 day trial back to 60 days for new users but we cannot go back and change the already activated 30 day trials to 60 days. Sorry for any inconvenience.
If you really like using Milestone in your 30 day trial, you can purchase a license to extend the features for 5 years.
givememynamebak
Aug 24, 2017Luminary
Still haven't figured out who to call or who to pay that knows anything about this license... including Netgears phone number provided in the software.
- JennCAug 24, 2017NETGEAR Employee Retired
Hello givememynamebak,
When you launch the app and click Settings, I believe it should give you the option to purchase and activate a license.
I believe it will take you to this link: http://www.netgear.com/landings/milestone/
Regards,
- givememynamebakAug 24, 2017LuminaryIt does not. The Buy Now button takes you to another page with Contact Is and a phone number. Upon calling that number, none knows anything... Tried touting to sales but end up getting transferred a couple of times even by a real person only to end up in some dead end queue which requires you to choose an option for which you are not even calling for. Tried this route twice. Finding out cost options or getting to someone who knows anything about purchasing seems impossible. Been there, done that. Although it would be a thousand times easier to have purchase options online.... Unfortunately we're required to call and talk to ...umm... Sales Reps (for the lack of a better term) who don't know anything. Hence me asking over and over.... How to really purchase?
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